Anthem at Merrill Ranch at a glance
A large master plan
A community listing puts the master plan at about 3,200 acres, with a 55+ section and all-ages sections.
Two-story homes
Parkside is described by Homes.com as the section with two-story homes, so upstairs leaks can reach rooms below.
Utility first
The Town of Florence says it does not provide water service here, so your bill tells you who to call.
About the Anthem at Merrill Ranch community
A community guide lists Anthem at Merrill Ranch at about 3,200 acres, with its main address at 3200 N Anthem Way, Florence, AZ 85132. It has two parts. Sun City Anthem is the age-restricted 55+ section, and Parkside is the all-ages section with two-story homes.
The same guide lists a 43,000 square foot community center, a water park, more than 60 acres of parkland and the Poston Butte Golf Club. Building has not stopped. A December 2025 Town planning update reported that the Town council had approved a final plat for Anthem at Merrill Ranch in the area east of Felix Road.
If you live in the 55+ section, see our page on plumbing in Sun City Anthem. For the wider area, see the Florence service area.
Sources: Private Communities guide to Anthem at Merrill Ranch, Homes.com neighborhood guide, and Town of Florence planning updates on Citizen Portal.
Two-story homes and where leaks travel
In a two-story house, a small leak upstairs does not stay upstairs. Water from a bathroom supply line, a tub drain or a washing machine hose can soak a ceiling and walls in the rooms below. That is general plumbing knowledge, not a claim about any one home.
| What you notice | First step | Page |
|---|---|---|
| Ceiling stain below a bathroom | Close the main valve and call | Leak detection. |
| No hot water in the morning | Check for a leaking tank before resetting anything | Water heater repair. |
| Slow drains on one floor | Stop adding water to that drain | Drain cleaning. |
| Dripping faucet or running toilet | Close the fixture stop valve | Faucet repair. |
Before you call from Anthem
A few minutes of preparation lets the call go faster.
Find the main valve
Know where water enters the house and that the valve turns.
Note your street
Give the street and the nearest cross street or park.
Describe what you see
Say where the water is, how fast it flows and whether it is hot or cold.
Take photos
Photograph damage before cleanup for your insurance claim.
Plumbing problem in Anthem?
Call (480) 741-9332 with your street, the problem and whether water is flowing. We will talk you through the first steps.
Call (480) 741-9332What to do while you wait on a plumbing emergency
These steps limit damage before anyone arrives.
- Close the main water valve if a pipe is leaking or burst. See burst pipe repair.
- Turn off power to the water heater if the tank is leaking, and close its cold supply valve. See water heater repair.
- Stop using toilets, tubs and sinks if sewage is backing up. See sewer line repair.
- Photograph any damage for your insurance claim before cleanup.
Which water utility to call in Anthem
The Town of Florence says on its start-service page that it does not provide water service in Anthem at Merrill Ranch. The Arizona Department of Environmental Quality lists the Anthem area of Florence among EPCOR service areas. Your water bill is the quickest way to confirm who serves your address.
That matters for hardness and scale. Ask your utility for its latest water quality report, and test your tap before you buy a softener. Our water softener and filtration page explains how to read the result.
Sources: Town of Florence start-service page and Arizona Department of Environmental Quality.
Newer homes still need routine plumbing care
Homes built in recent years have newer pipe, but fixtures and appliances still wear out. A tank water heater has a limited life, so note its age and schedule a look before it fails. See water heater replacement when a tank is leaking or past its expected life.
Test the shutoff valves under sinks and toilets once a year so they still turn when you need them. Replace braided washing machine hoses on a schedule, and know where the main valve is before an emergency.
Permits and code in Anthem
Anthem sits inside the Town of Florence, so the Town Community Development Department at 224 W. 20th Street, 520-868-7575, is the office to ask about permits. Plumbing work follows the code the Town has adopted, usually based on the Uniform Plumbing Code (UPC) or the International Plumbing Code (IPC). Ask which edition applies before a water heater swap, a repipe or a sewer repair.
Plumbing questions in Anthem at Merrill Ranch
It is in Florence, AZ 85132, about six miles northwest of historic downtown, according to Wikipedia. A community guide lists its main address as 3200 N Anthem Way.
No. The Town says it does not provide water service in Anthem at Merrill Ranch. Check your bill for the provider and call it for anything on the utility side of the meter.
No. Parkside is the all-ages section with two-story homes. Sun City Anthem is the 55+ section. We have a separate page for Sun City Anthem.
The Town of Florence Community Development Department at 520-868-7575 handles permits for addresses inside town limits. Ask which code edition applies to your job.
Close the main valve, move belongings away from the wet area and call. Photograph the damage. See leak detection if the source is hidden.